Privacy Policy
Your
privacy is important to BC Cargo Trailers (referred to as "we" or "us" in
this policy) and the purpose of this policy is to tell you what personal
information we collect about you, how we use it, whether we disclose it
to anybody else, how long we keep it, and how you can request access to
your personal information or obtain more information about BC Cargo Trailers
privacy policies.
Personal Information
Personal information means any information about you except your name, business
title, business address, business e-mail address, business telephone number
or business facsimile number. It also does not include your home address
and telephone number if these are published in a telephone or other directory.
Accountability
We are responsible for the personal information under our control.Please
contact us if you have any questions or concerns.
What Personal Information do we collect?
When you purchase a vehicle from us, or when you have us service or repair
a vehicle or if you finance the purchase of a vehicle through us or purchase
other products or services from or through us or if you participate in one
of our surveys, contests or promotions, or if you test drive one of our
vehicles or contact our dealership staff, we may collect some or all of
the following personal information:
- your name, address and telephone number
- e-mail address and facsimile number
- your occupation
- information about your driving habits (such as preferred size, color,
type of vehicle, kilometers
driven annually, etc.)
- information about your existing vehicle(s) and any trade-in
- details of your vehicle and its service history
- your driver's license number
- the name of your insurance company and agent
- your insurance policy number and details about your insurance coverage
- similar information about other members of your family
- your language preference
- your date of birth and/or the date of birth of other members of your family
- your social insurance number and/or the social insurance number of other
members of your family
- financial and credit information about you and/or other members of your
family (specific
information is set out in the application for credit forms)
- the principle amount of your loan, interest and repayment schedule
- health information if you are applying for life, health, disability or
accidental insurance
- the amount of any life, health, disability or accidental insurance and
details of that insurance
Provision of your Social Insurance Number is optional. However, you should
be aware that most Credit Reporting Agencies use the Social Insurance Number
as a unique identifier to ensure proper identification when conducting credit
reviews and preparing credit reports. If you do not wish to provide your
Social Insurance Number, our ability to obtain a timely and accurate credit
report may be affected.
The security of your Personal Information is important to us.
Your personal information is used by us for the purposes identified below
and access to your personal information is limited to those employees of
BC Cargo Trailers who need to have access to it.
How do we use your Personal Information?
Your personal information may be used by us to provide products and services
to you such as: to obtain a license for your vehicle, to obtain a credit
report if you are financing your vehicle, to obtain appropriate financing
of your vehicle for you, to provide you with a reminder that your vehicle
requires servicing and to provide you with updates and information regarding
products and services that we have to offer and which we think will be of
interest to you.
Sometimes we have to share your Personal Information with others.
We do not sell your personal information to third parties. We may share
some or all of your personal information with third parties such as the
manufacturer of your vehicle and its related companies, the providers of
products or services relating to your vehicle, credit reporting agencies,
financial institutions or financing companies, your insurance agent or company
and companies which provide or insure warranties relating to your vehicle.
We may also disclose your personal information where we are required or
permitted by law to do so.
How long do we keep your Personal Information?
We retain your personal information as long as we believe that you are still
the owner of the vehicle. If the information relates to the financing of
the vehicle, we retain personal information relating to the financing arrangements
as long as those arrangements are in place. If the information relates to
the service or repair of your vehicle we retain the personal information
for as long as is reasonably necessary to address any issues arising from
the service or repair of the vehicle or as may be required by law. If there
are legal requirements relating to the period of time which we must retain
your personal information, we comply with those requirements.
What can you do if you want to limit the use to which we put your
Personal Information?
Most of the personal information which we collect is necessary for us to
sell you your vehicle, to provide products and services related to the vehicle,
assist you in the financing of your vehicle or to provide service to your
vehicle and we cannot do this without that personal information. Similarly,
we must disclose your personal information as described above in order to
sell you the vehicle, to provide products and services related to the vehicle,
assist you in arrangements for financing or to provide servicing to your
vehicle. If you do not want us to use or disclose your personal information
in a particular way, please contact us as described above and we will be
pleased to discuss with you how we can limit collection, use or disclosure
of your personal information.
You can request access to your Personal Information.
You have the right to access the personal information which we have about
you and to request that personal information which you believe to be inaccurate
be corrected. If you wish to access your personal information you should
contact us and we will be pleased to assist you.
Questions? Concerns?
If you have any questions or concerns about this Privacy Policy or about
the collection, use and disclosure of your personal information by BC Cargo
Trailers please contact us as set out at the beginning of this policy and
we will try to address your concerns.